Accessibility Statement
Effective date. May 5, 2026
Last updated. May 5, 2026
1. Our commitment
Rising Peaks Living is committed to making risingpeaksliving.com (the "Site") usable by people with the widest possible range of abilities. We treat accessibility as a continuing operating responsibility, not a one-time compliance event. People who reach Rising Peaks Living are often doing so during difficult moments. The Site has to work for them.
2. The standard we are working to
The Site is being built and maintained to conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. Conformance includes targets for color contrast, keyboard accessibility, focus indicators, alternative text on images, semantic HTML structure, accessible names on interactive elements, accessible forms, accessible navigation, support for assistive technology, and tolerance of user preferences such as reduced motion.
3. What we have done
The Site has been built with the following accessibility practices in place at launch:
- Semantic HTML landmarks so screen-reader users and other assistive-technology users can navigate the Site by structure.
- A "Skip to main content" link as the first focusable element on every page.
- Visible keyboard focus indicators on every interactive element.
- Alternative text written for every meaningful image.
- Decorative images marked appropriately so screen readers do not announce them.
- Color contrast that meets or exceeds WCAG 2.2 AA contrast minimums.
- Form fields with associated labels, helper text, and accessible error messaging.
- Honoring of the operating-system and browser preference for reduced motion.
- A visible-text contact form helper that asks visitors not to include sensitive medical or recovery details, paired with an email path for visitors who prefer to contact us by another method.
4. What we are working on
We treat accessibility as an ongoing responsibility:
- Periodic third-party accessibility audits at intervals appropriate to the Site's update cadence.
- Continued review of new content against WCAG 2.2 AA before publication.
- Continued review of any third-party plugins or services we add to the Site for their own accessibility posture.
5. Limitations and known gaps
We aim for full conformance with WCAG 2.2 AA. We acknowledge that some aspects of the Site may not yet meet that standard, and we welcome reports of gaps so we can prioritize fixes. As of the date of this statement, we have no known accessibility limitations on the Site.
6. Compatibility
The Site is built to work with current versions of the major browsers (Chrome, Firefox, Safari, Edge) and with assistive technologies that support standard web accessibility patterns (screen readers including NVDA, JAWS, VoiceOver, and TalkBack; voice-recognition software; switch-control software; magnification software).
7. Reporting an accessibility problem
If you encounter an accessibility barrier on the Site, please tell us. We treat accessibility reports as a priority and will work with you to find a way to access the information or function you are trying to reach.
Email [email protected] with "Accessibility" in the subject line.
We will acknowledge your report within five business days. We will tell you what we are doing to address it and roughly when. If a fix is not feasible in a reasonable timeframe, we will work with you on an alternative way to access the information or function.
8. Formal complaint
If you believe your accessibility report has not been resolved adequately, you may file a formal complaint with:
- The U.S. Department of Justice, Civil Rights Division, Disability Rights Section, at
ada.gov/file-a-complaint/. - The Colorado Civil Rights Division at
ccrd.colorado.gov.
You do not need to use the Site's reporting path before contacting either of these agencies. Both agencies accept complaints directly from the public.
9. How to contact us
Email [email protected].